{"id":22,"date":"2024-11-15T12:21:46","date_gmt":"2024-11-15T11:21:46","guid":{"rendered":"https:\/\/keglifonyod.hu\/?page_id=22"},"modified":"2026-04-28T09:41:06","modified_gmt":"2026-04-28T07:41:06","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/keglifonyod.hu\/en\/aszf\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"22\" class=\"elementor elementor-22\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d71d2f e-flex e-con-boxed e-con e-parent\" data-id=\"0d71d2f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;wave-brush&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg 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d=\"M41.9,19.3c0,0,1.2-0.3,2.9-0.1c1.7,0.2,5.8,0.9,8.2,0.7c4.2-0.4,7.4-2.7,7-2.6\tc-0.4,0-4.3,2.2-8.6,1.9c-1.8-0.1-5.1-0.5-6.7-0.4S41.9,19.3,41.9,19.3z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M75.5,12.6c0.2,0.1,2-0.8,4.3-1.1c2.3-0.2,2.1-0.3,2.1-0.5c0-0.1-1.8-0.4-3.4,0\tC76.9,11.5,75.3,12.5,75.5,12.6z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M15.6,13.2c0-0.1,4.3,0,6.7,0.5c2.4,0.5,5,1.9,5,2c0,0.1-2.7-0.8-5.1-1.4\tC19.9,13.7,15.7,13.3,15.6,13.2z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78a535d elementor-widget elementor-widget-heading\" data-id=\"78a535d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d6343e e-flex e-con-boxed e-con e-parent\" data-id=\"9d6343e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a424347 e-con-full e-flex e-con e-child\" data-id=\"a424347\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-531c698 elementor-widget elementor-widget-heading\" data-id=\"531c698\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Effective: April 20, 2026<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c93072a elementor-widget elementor-widget-text-editor\" data-id=\"c93072a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1><span style=\"font-weight: 400;\">General Terms and Conditions<\/span><\/h1><h3><b>1. Fundamental Provisions<\/b><\/h3><p><b>1.1. Introduction<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">These General Terms and Conditions (hereinafter: GTC) regulate the accommodation reservation processes of <\/span><b>K\u00e9gli Fony\u00f3d <\/b><span style=\"font-weight: 400;\">(location: 8640 Fony\u00f3d, F\u0151 utca 119.; hereinafter: Apartment House), the rules for possible cancellation, and the legal relationship between the Apartment House and the Guest (hereinafter: Guest). The GTC also includes the method of complaint handling.<\/span><\/p><p><b>1.2. Legal Background<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">The GTC and the legal relationships arising from it are governed exclusively by Hungarian law. Issues not regulated in the GTC are governed by the provisions of Act V of 2013 on the Civil Code (Ptk.) and the relevant Hungarian legislation.<\/span><\/p><p><b>1.3. Availability and Modification of the GTC<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">These GTC are available on the official website of K\u00e9gli Fony\u00f3d (www.keglifonyod.hu). In the event of a modification of the GTC, the updated version will be published 15 days before it enters into force and will only apply to bookings received after the entry into force.<\/span><\/p><p><b>1.4. Service provider details<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Apartment building name:<\/b><span style=\"font-weight: 400;\"> K\u00e9gli Fony\u00f3d<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Registration:<\/b><span style=\"font-weight: 400;\"> 8640 Fony\u00f3d F\u0151 utca 119.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>E-mail address:<\/b><span style=\"font-weight: 400;\"> keglifonyod@gmail.com<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Phone number: <\/b><span style=\"font-weight: 400;\">+36 30 210 6649<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Tax Number:<\/b> <span style=\"font-weight: 400;\">27925920-2-14<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Operator name:<\/b><span style=\"font-weight: 400;\"> Navem Consulting Kft.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Company Registration Number:<\/b><span style=\"font-weight: 400;\"> 14-09-317539<\/span><\/li><\/ul><p><b>1.5. Definitions<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Guest:<\/b><span style=\"font-weight: 400;\"> The natural or legal person who makes the reservation.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Deposit: <\/b><span style=\"font-weight: 400;\">The amount paid in advance (50% of the total accommodation fee) to finalize the reservation, which is included in the service fee.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Apartment House:<\/b><span style=\"font-weight: 400;\"> K\u00e9gli Fony\u00f3d as the accommodation provider.<\/span><\/li><\/ul><h3>\u00a0<\/h3><h3><b>2. Booking and service contract formation<\/b><\/h3><h4><b>2.1. Booking Process<\/b><\/h4><p><span style=\"font-weight: 400;\">The reservation is made via the website www.keglifonyod.hu. After providing the necessary data for the reservation, the Guest finalizes his\/her intention to reserve on the online interface. For the reservation to be valid, the advance payment must be paid immediately by bank card or by bank transfer within 3 working days. The reservation is considered final when the advance payment has been credited to the Apartment House's bank account.<\/span><\/p><h4><b>2.2. Booking Confirmation<\/b><\/h4><p><span style=\"font-weight: 400;\">The Apartment House will send a confirmation email regarding the reservation. If the confirmation is not received within 48 hours, the Guest is exempt from the reservation obligation.<\/span><\/p><h4><b>2.3. Cancellation conditions<\/b><\/h4><p><span style=\"font-weight: 400;\">The Guest has the right to cancel the reservation in writing under the following conditions:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">in case of cancellation up to 30 days before arrival, the full amount of the deposit will be refunded;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In case of cancellation within 30 days before booking (arrival): the deposit is non-refundable.<\/span><\/li><\/ul><h4>\u00a0<\/h4><h4><b>2.4. Modifications<\/b><\/h4><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The date of the reservation can be changed, subject to availability, upon written request at least 14 days before the planned arrival date.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The change does not affect the cancellation policy and in all cases the period originally booked will apply. Accordingly, the deposit is non-refundable if the changed reservation is cancelled within 30 days before the original arrival date.<\/span><\/li><\/ul><h4>\u00a0<\/h4><h4><b>2.5. Price of the service<\/b><\/h4><p><span style=\"font-weight: 400;\">The prices displayed for the Apartment House are always in HUF. The prices are gross prices, i.e. they include VAT as required by law. The prices do not include the so-called tourist tax (IFA).<\/span><\/p><p><span style=\"font-weight: 400;\">Prices may vary depending on the booking period. The Apartment House defines the following 3 booking periods:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Weekend,\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Weekday and<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">High season.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">If a special price is introduced, the Apartment House will fully inform the Guest about the offer and its exact duration. In the case of special prices, the offer lasts for a specific period.<\/span><\/p><p><span style=\"font-weight: 400;\">The prices indicated on the website include all basic costs related to the use of the Apartment House, in particular utility fees (water, electricity), the use of air conditioning, the full use of the Apartment House with its equipment and facilities, the use of common areas, the cost of final cleaning, as well as bed linen and towels, and the use of the hot tub during the stay.<\/span><\/p><p><span style=\"font-weight: 400;\">The rental of electric bicycles and certain additional services (such as heating the hot tub, providing firewood for the barbecue or hot tub, earlier arrival or later departure) are available for an additional fee.<\/span><\/p><p><span style=\"font-weight: 400;\">If, despite all our care, an obviously incorrect price is indicated on the website, the Apartment House cannot be obliged to provide the service at the incorrect price. In such a case, the Guest will be informed immediately and offered the option of confirming the reservation at the correct price or canceling the reservation.<\/span><\/p><p><span style=\"font-weight: 400;\">Incorrect prices include, but are not limited to:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">an obviously incorrect, unrealistic price that significantly deviates from the generally accepted market value of the given service,<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">a price of \u201c0 HUF\u201d or \u201c1 HUF\u201d appearing as a result of a system error,<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">any other price that shows a striking value disparity.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">The Apartment House is not liable for any discrepancies resulting from data entry errors or technical inaccuracies, within the framework of the relevant legislation. In all cases, we strive to handle such situations in a fair and flexible manner.<\/span><\/p><h4>\u00a0<\/h4><h4><b>2.6. Payment Methods<\/b><\/h4><p><span style=\"font-weight: 400;\">The Apartment House shall indicate the total amount of the reservation calculated for the entire stay and the amount of the deposit in the written confirmation sent to the Guest, indicating the payment deadlines and the data required for the bank transfer, if the Guest did not pay the deposit amount by bank card during the booking process.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">The payment methods may only be the following:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">By bank card payment, or\u00a0<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">by bank transfer to the Apartment House's account number 11701011-21459021 kept at OTP bank. <\/span><span style=\"font-weight: 400;\">11701011-21459021<\/span><span style=\"font-weight: 400;\"> sz\u00e1mlasz\u00e1mra.\u00a0<\/span><ul><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The reservation identifier\/Guest name, reservation period must be indicated in the message field.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">If the reservation identifier is not provided or is provided incorrectly, the Apartment House cannot identify the payment and the Apartment House cannot finalize or fulfill the reservation.\u00a0<\/span><\/li><\/ul><\/li><\/ul><p><span style=\"font-weight: 400;\">The reservation fee must be paid in advance, the remaining amount, including the IFA, must be paid no later than 3 working days before arrival.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">In the case of a bank transfer, the date of payment is the day on which the amount is credited to the Apartment House's account.<\/span><\/p><p><span style=\"font-weight: 400;\">Regardless of the payment method chosen, the data entered during the payment is not stored by the Apartment House, it is handled by the given payment processing company and the data protection provisions of the financial service provider apply to this data, or different data protection provisions of the financial service provider come into effect. The Apartment House does not block any amount of money, the blocking and its release are carried out exclusively by the Guest's card issuing financial institution.<\/span><\/p><p><span style=\"font-weight: 400;\">The Apartment House does not charge a separate fee for the payment, i.e. it is free of charge. However, the payment processing company may charge a fee for the payment according to its own terms and conditions.<\/span><\/p><p><span style=\"font-weight: 400;\">The Apartment House may \u2013 with simultaneous notification to the Guest and without legal consequences \u2013 cancel the Guest\u2019s reservation in the following cases:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if the Guest has chosen a bank transfer and the advance payment amount does not arrive at the Apartment House\u2019s bank account within the specified deadline;<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if in the case of payment by bank card, the transaction is unsuccessful or the financial service provider does not allow it;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if the data provided by the Guest does not reflect reality, is not complete, or does not enable the provision of the service.<\/span><\/li><\/ul><h4>\u00a0<\/h4><h4><b>2.7. Invoicing<\/b><\/h4><p><b><i>Electronic advance invoice<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">Based on the data provided during the reservation, in case of payment by bank card, the Guest will receive an electronic advance invoice for the advance payment to the e-mail address provided during registration. In case of bank transfer, the fee request will be issued in this way and its payment will be due within 3 working days to finalize the reservation.<\/span><\/p><p><b><i>Final Invoice<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">The final invoice will be issued 2 or 3 working days before the arrival date. The final invoice includes the items reserved by the Guest, the remaining part of the accommodation fee, and the tourist tax. The Apartment House issues the final invoice to the Guest based on the data provided during the online check-in.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">If the number of guests provided during the online check-in has been recorded in the Apartment House's reservation system, and the system automatically issues the final invoice based on this, the Apartment House is not obliged to subsequently modify the IFA amount included in it, so the IFA corresponding to the number of guests recorded by the Guest will be charged.<\/span><\/p><p><span style=\"font-weight: 400;\">Only one invoice can be issued per reservation, reservations cannot be divided into several parts for billing purposes.<\/span><\/p><p><span style=\"font-weight: 400;\">The electronic invoice issued by the Apartment House is an accounting document issued electronically, suitable for tax administration identification, regulated by accounting and VAT laws.<\/span><\/p><p><span style=\"font-weight: 400;\">After paying the final invoice, the Guest cannot modify the billing data.<\/span><\/p><p><span style=\"font-weight: 400;\">Depending on the settings of the Guest's e-mail interface and the e-mail rules of the Apartment House, it may happen that the e-mail containing the invoice is not sent to the inbox, but to the \"Spam\" folder, therefore, if the Guest does not receive the invoice after the purchase, the Guest should report it immediately or check this \"Spam\" folder.<\/span><\/p><h4>\u00a0<\/h4><h4><b>2.8. Cancellation by the Apartment House<\/b><\/h4><p><span style=\"font-weight: 400;\">If the Apartment House is unable to fulfill the reservation for any reason, the Guest will be refunded the full amount paid.<\/span><\/p><p><span style=\"font-weight: 400;\">The Apartment House will strive to offer an alternative date or solution if possible.<\/span><\/p><p><span style=\"font-weight: 400;\">The Guest is not entitled to any further compensation beyond the refund.<\/span><\/p><h4>\u00a0<\/h4><h4><b>2.9. Vis maior<\/b><\/h4><p><span style=\"font-weight: 400;\">Vis maior is any unforeseen, unavoidable event that is beyond the control of the Apartment House or the Guest (e.g. natural disaster, epidemiological restrictions, official measures, extraordinary weather conditions, etc.).<\/span><\/p><p><span style=\"font-weight: 400;\">In the event of a vis maior event, the Apartment House is entitled to modify or cancel the reservation. In such a case, the parties will primarily seek to reschedule the reservation for a later, mutually agreed date. If the rescheduling is not feasible, the amount paid will be refunded.<\/span><\/p><p><span style=\"font-weight: 400;\">In the event of vis maior, neither party is entitled to assert any further compensation claim against the other party.<\/span><\/p><h3>\u00a0<\/h3><h3><b>3. Complaints handling<\/b><\/h3><p><span style=\"font-weight: 400;\">The Guest can make a complaint about the service at the following contact details:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>E-mail:<\/b><span style=\"font-weight: 400;\"> keglifonyod@gmail.com<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Postal address:<\/b><span style=\"font-weight: 400;\"> 8640 Fony\u00f3d F\u0151 utca 119.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">The Apartment House will investigate the complaints within 30 days and provide a substantive response.<\/span><\/p><h3>\u00a0<\/h3><h3><b>4. Other Provisions<\/b><\/h3><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The accommodation may only be used for its intended purpose.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Noisy, large-scale events are not permitted in the Apartment House.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Violation of the House Rules may result in immediate eviction from the accommodation.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It is of utmost importance to us that our guests can relax peacefully and safely in the Apartment House. To this end, a camera system operates in certain parts of the courtyard, parking lot and entrance areas - exclusively for security and property protection purposes. When designing the system, we paid special attention to ensuring that your relaxation and private experience remain undisturbed. The detailed rules for camera data management are contained in the Privacy Policy.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00c1ltal\u00e1nos Szerz\u0151d\u00e9si Felt\u00e9telek Hat\u00e1lyos: 2026. \u00e1prilis 20-t\u00f3l \u00c1ltal\u00e1nos Szerz\u0151d\u00e9si Felt\u00e9telek 1. Alapvet\u0151 rendelkez\u00e9sek 1.1. Bevezet\u00e9sA jelen \u00c1ltal\u00e1nos Szerz\u0151d\u00e9si Felt\u00e9telek (tov\u00e1bbiakban: \u00c1SZF) szab\u00e1lyozz\u00e1k a K\u00e9gli Fony\u00f3d (helysz\u00edn: 8640 Fony\u00f3d, F\u0151 utca 119.; tov\u00e1bbiakban: Apartmanh\u00e1z) sz\u00e1ll\u00e1sfoglal\u00e1si folyamatait, az esetleges lemond\u00e1s szab\u00e1lyait, valamint az Apartmanh\u00e1z \u00e9s a Vend\u00e9g (tov\u00e1bbiakban: Vend\u00e9g) k\u00f6z\u00f6tti jogviszonyt. Az \u00c1SZF tartalmazza a panaszkezel\u00e9s m\u00f3dj\u00e1t [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00c1SZF - K\u00e9gli Fony\u00f3d<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00c1SZF - K\u00e9gli Fony\u00f3d\" \/>\n<meta property=\"og:description\" content=\"\u00c1ltal\u00e1nos Szerz\u0151d\u00e9si Felt\u00e9telek Hat\u00e1lyos: 2026. \u00e1prilis 20-t\u00f3l \u00c1ltal\u00e1nos Szerz\u0151d\u00e9si Felt\u00e9telek 1. Alapvet\u0151 rendelkez\u00e9sek 1.1. 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